The Direct Network VIP Service Plan (the “Plan”) is offered pursuant to the terms and conditions set forth herein. Except as otherwise stated herein, Direct Network (“we,” “us,” or “our”), whose address is 5210-A Schubert Rd, Knoxville, TN 37912; Phone number 865-221-7900, is the obligor of the Plan. Any person who enrolls in this Plan shall be referred to herein as “you” or “your.” “DIRECTV” shall refer to the company you have contract with to provide your satellite television service.
The Plan includes coverage for a single subscription. The Plan is extended only to the original customer who enrolled in the Plan and is nontransferable. The Plan is inclusive of the manufacturers warrant for any parts of your DIRECTV system and the Plan does not replace such warranties. Please consult your DIRECTV Agreement for the terms and conditions of those warranties. After the manufacturers’ warranties expire, the Plan continues to provide some of the manufacturer’s benefits as well as certain additional benefits listed within the Plan’s terms and conditions.
The Plan is a legal contract between you and us and the Plan contains a binding Arbitration Agreement below that governs all disputes related to the Plan between you and us and our parents, subsidiaries, affiliates, service contract insurers, agents, employees, successors and assigns. Disputes between you and us are governed by the Arbitration Agreement in this Plan. Please read the Plan carefully and completely. By purchasing the Plan, you understand that this is a contract and acknowledge that you have had the opportunity to read the terms and conditions set forth herein.
Please keep your copy of the Plan; it is an integral part of the Plan and you may be required to produce it to obtain service or replacement. The Plan, including the terms, conditions, limitations, exceptions, and exclusions constitute the entire agreement between you and us.
The Plan is a protection plan option designed to assure you that your DIRECTV service will be restored in a quick and efficient manner in the event a problem occurs. Under the Plan, you will receive 7-days-a-week technical support from us, and if the problem is determined to be caused by the indoor unit (the receiver) or the outdoor unit (the satellite antenna) and cannot be fixed over the phone, we will send a qualified technician directly to your location on a priority status, as described below.
The Plan coverage commences one (1) calendar month from the date of purchase of the Plan and is effective for a period of two (2) years and terminates as per the Limits of Liability section. The Plan will automatically renew at the end of the initial two (2) year period on a month to month basis unless the Plan is cancelled as per the “Cancellation” provision below.
You will be billed 9.99 (nine dollars and ninety-nine cents) for the Plan on a monthly basis. If your monthly Plan purchase price is subject to change during the term of this Plan, you will be notified in advance of any price increase.
If the DIRECTV System you purchased or leased concurrently with entering into the Plan (the “product”) fails, call 865-221-7900, seven (7) days a week to process your claim in accordance with the terms and conditions of the Plan or go to our web site (teamdirectv.com). Unauthorized repairs may void this Plan. Your DIRECTV account must be active to be eligible for service. Non-original manufacturer’s parts may be used for repair of the product if original parts are unavailable or more costly.
Onsite service visits are scheduled according to the time that we receive the call that a problem has arisen. Onsite service is not available on the official days on which the following holidays are observed: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day.
We will require troubleshooting of the product over the telephone or otherwise to verify any failure prior to scheduling an onsite service call. If deemed necessary, we will dispatch an authorized service technician to your location for onsite troubleshooting and restoration of your service. If we dispatch a service technician to your location, and we determines the problem is not covered under this Plan, you may be assessed an additional fee for any required repairs.
The Plan covers the required steps necessary to restore your DIRECTV service. These steps include, but are not limited to, phone support and onsite support including repointing of the antenna system or replacement of DIRECTV indoor equipment, power supply, or outdoor equipment that (1) were purchased or leased by you, (2) are commissioned on your DIRECTV account, and (3) were professionally installed by us or one of our affiliates at your location. The Plan covers the following:
a. 48 Hour Response Time;
b. Loss of service due to issues with DIRECTV equipment or cabling provided by us;
c. Loss of service that can be corrected with antenna repointing or alteration using the existing mounting configuration;
d. The cost of all parts required to restore service;
e. Loss of service due to power surge not covered by any other warranty, service plan or insurance policy while the product is connected to a properly wired AC power line with protective ground and telephone/coax lines properly connected;
If you are enrolled in the Plan for twenty (24) consecutive months, you may upgrade your DIRECTV hardware every (2) two years from the initial date of installation of your DIRECTV system or from the date of any prior upgrade received.
i. Your upgrade can range from any additional receiver up to an Advanced Whole Home HD DVR which may include up to three (3) client receivers.
ii. Any upgrade to your DIRECTV system, including those offered as benefit of the Plan, will reset your DIRECTV programming commitment to two (2) years and any applicable monthly fees as a result of the upgrade. You will be subject to the terms of your DIRECTV customer agreement including monthly equipment fees and early termination fees.
iii. Electing to upgrade as set forth above does not automatically extend your term commitment under the Plan.
The Plan does not cover: (1) System moves (2) Loss of service resulting from damaged or missing equipment; (3) Loss of service that can only be corrected by relocating the antenna; (4) Change of mounting hardware or type for antenna; (5) Damage to the product caused by conditions other than normal use, that is beyond our normal control, such as: hail, earthquake, flood, ice, fire, falling or flying objects, tropical storms, hurricanes, natural disasters, vandalism, theft, terrorism/war, riot, or acts of God; (6) Correction of faulty installation or repointing of the product, if the work was not originally performed by us; (7) Exterior or cosmetic items of the product, including, but not limited to, paint, finish, bezel, and cords; (8) Materials used for cosmetic purposes such as hiding exposed cabling or conduit; (9) Preventive maintenance; (10) Any location that is a recreational vehicle: mobile homes, watercraft, aircraft; (11) Systems where the satellite is not mounted to a stable, fixed-position permanent structure; (12) Service outside the lower 48 states or Puerto Rico; (13) Any other electronic products, hardware or software including, without limitation, your television, sound system, computer or equipment related to the forgoing; (14) Damages reported after expiration, cancellation or termination of the Plan; (15) Incidental or consequential damages; (16) Intentional acts or criminal acts by you, damage from accident, abuse, misuse, introduction of foreign objects into the product, unauthorized product modifications or alterations, and failure to follow the manufacturer’s instructions; (17) Damage to commercially-used products (unless this plan has been specifically endorsed to cover commercial use); (18) External signal interference; (19) Preexisting conditions or problems; (20) Television/receiver combinations where the repair or replacement is needed directly on the combo unit; (21) Components and wiring related to the computer service for integrated broadband products such as DIRECWAY and DIRECPC; (22) DIRECTV portable devices; (23) Service related to wiring or any other wiring or other equipment belonging to you; and (24) Any failures, or parts and/or labor costs incurred as a result of a manufacturers recall
8. Customer’s Promises and Assurances:
In order to maintain this Plan in force, you promise and assure:
a. Full cooperation with our customer service agents and any authorized service provider during diagnosis of covered service;
b. That an adult, age 18 or over, will be onsite and empowered to make decisions regarding the service call;
c. That you will keep your billing account with DIRECTV in good standing;
d. To provide adequate access to your system during normal business hours (8 am to 5 pm local time);
By using this site or by clicking “I agree” to this Agreement, you (“User”) signify your agreement to these terms and conditions. If you do not agree to this Agreement please do not use this site and do not click “I agree”. Please check this Agreement periodically for changes as the owner of this site (“Company”) reserves the right to revise this Agreement. In the event of a change to this Agreement, your continued use of this site following the posting of any changes constitutes acceptance of such changes. The Company reserves the right to terminate a User’s use of this site at any time without notice and may do so for any breach of this Agreement.
This Agreement must be completed, understood and agreed to by a person over 18. If a parent or guardian wishes to permit a person under 18to access this site, he or she should email the Company with his or her explicit permission and acceptance of full legal responsibility. If you are not yet 18 or are accessing this site from any country where this material is prohibited, please exit now as you do not have proper authorization.
Upon your agreement, Company hereby grants you a non-exclusive, non-transferable limited license to use this site in strict accordance with the terms and conditions in this Agreement. You agree not to make any false or fraudulent statements as you use this site. You acknowledge and agree that all content and services available on this site are property of the Company and are protected by copyrights, trademarks, service marks, patents, trade secrets, and other proprietary rights and laws, in the U.S. and internationally. All rights not expressly granted herein are fully reserved by the Company, its advertisers and licensors. You agree to pay for any and all purchases and services using your name and credit card through this Site, not to challenge any such charges and to pay for all collections and/or attorneys fees resulting from any non-payment.
Except as may be explicitly permitted, you agree not to save, download, cut and paste, sell, license, rent, lease, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from materials from this site. Systematic retrieval of data or other content from this site to create or compile, directly or indirectly, a collection, database or directory without written permission from the Company is prohibited. In addition, use of the content or materials for any purpose not expressly permitted in this Agreement is prohibited.
You agree that if you are issued a Username and Password by the Company, you shall use your best efforts to prevent access to this site through your Username and Password by anyone other than yourself, including but not limited to, keeping such information strictly confidential, notifying the Company immediately if you discover loss or access to such information by an unauthorized party and by using a secure Username and Password not easily guessed by a third party.
You agree that you shall not try to reverse assemble, reverse compile, decompile, disassemble, translate or otherwise alter any executable code, contents or materials on or received via this site. You understand that such actions are likely to subject you to serious civil and criminal legal penalties and that the Company shall pursue such penalties to the full extent of the law to protect its rights and the rights of its other licensors.
You agree that you shall comply with all applicable export and import control laws and regulations in your use of this site, or materials or services received through this site, and, in particular, you shall not export or re-export anything on or received through this site in violation or local or foreign export laws and/or without all required U.S. and foreign government licenses.
If you are a branch or agency of the U.S. Government, the following provision applies. This site, code, contents, services and accompanying documentation are comprised of “commercial computer software” and “commercial computer software documentation” as such terms are used in 48 C.F.R. 12.212 (SEPT 1995) and are provided to the Government (i) for acquisitions by or on behalf of civilian agencies, consistent with the policy set forth in 48 C.F.R. 12.212; or (ii) for acquisitions by or on behalf of units of the Department of Defense, consistent with the policies set forth in 48 C.F.R. 227.7202-1 (JUN 1995) and 227.7202-3 (JUN 1995. Unpublished rights reserved under the copyright laws of the United States.
While we use reasonable efforts to include accurate and current information on our Site, we do not warrant or represent that the Site will be error-free. Data entry errors or other technical problems may sometimes result in inaccurate information being shown. We reserve the right to correct any inaccuracies or typographical errors on our Site, including pricing and availability of products and services, and shall have no liability for such errors. We may also make improvements and/or changes to the Site’s features, functionality, or content at any time. If you see any information or description you believe to be incorrect, please contact us and we’ll verify it for you.
Our Site contains links to other websites for your information and convenience, or to provide additional shopping for various other goods and services through our Merchant and Services Partners. These third-party websites are responsible for, and undertake to maintain, their own site terms of use. We suggest that you carefully review the terms of use of each site you choose to access from our Site.
Except with regard to personal information, all information which you post on this site or communicate to the Company through this site (collectively “Submissions”) shall forever be the property of the Company. The Company shall not treat any submission as confidential and shall not incur any liability as a result of any similarities that may appear in future Company services or products. Without copy, the Company shall have exclusive ownership of all present and future existing rights to any Submission of every kind and nature everywhere. You acknowledge that you are fully responsible for the message, including its legality, reliability, appropriateness, originality and copyright. You hereby represent and warrant that your Submission does not infringe the rights of any third party.
By using features of this site that allow you to post or otherwise transmit information to or through this site, or which may be seen by other users, you agree that you shall not upload, post, or otherwise distribute or facilitate distribution of any content – including text, communications, video, software, images, sounds, data, or other information – that:
A. is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortuous, obscene, sexually explicit or graphic, or otherwise in violation of this site’s rules or policies;
B. infringes any patent, trade mark, service mark, trade secret, copyright, moral right, right of publicity, privacy or other proprietary right of any party;
C. constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (also known as “spamming”), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;
D. contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party; or
E. impersonates any person or entity, including any employee or representative of this site, its licensors or advertisers.
You also agree that you shall not harvest or collect information about the users of this site or use such information for the purpose of transmitting or facilitating transmission of unsolicited bulk electronic email or communications for any other commercial purpose of your own or a third party.
You further agree that you shall not solicit or collect information, or attempt to induce any physical contact with, anyone 18 years old or younger without appropriate parental consent.
This site generally does not pre-screen, monitor, or edit the content posted by users of this site. However, this site and its agents have the right, at their sole discretion, to remove any content that, in this site’s sole judgment, does not comply with the Site Submission Rules or is otherwise harmful, objectionable, or inaccurate. This site is not liable for any failure, delay, damages or results, in removing such content.
Our Privacy Policy has been developed as an extension of our commitment to combine quality products and services with integrity in dealing with users. The Policy is designed to assist you in the understanding of how we collect, use and protect the personal information provided to us.
What Information Do We Collect?
When you visit our site, we collect two types of information: personal information you actively choose to disclose (“Active Information”) and Use information collected, in a way not visible to you, on an aggregate anonymous basis as you and other users browse our site (“Passive Information”).
This refers to information that lets us know specifically about you i.e. profile information.
When you register to become an authorized reseller of our products or services, we will collect Personally Identifiable Information (such as name, address, email address, and telephone number). This Personally Identifiable Information is securely stored and may be accessed on our website. You are assigned an identification number and select your own password – both are needed to enter the Site and to access your Contact Information. Please safeguard your password in a secure location as we are not responsible for breaches into the system when access is willingly provided.
When you place an order for products or services, we collect Personally Identifiable Information (such as name, contact and billing information, credit card, and other transactional information). We use this information to deliver your order, process payment, and to communicate the status of your order.
Credit card information collected at registration or for product orders is used only to process payment for the transaction and, generally, is not retained on our Site. However, you may voluntarily elect to securely store multiple credit cards to be used for product orders.
Occasionally, you may voluntarily provide Personally Identifiable Information to complete surveys and questionnaires or to participate in user polls. We use this information to improve our products and services and to ensure that we’re providing accurate disclosures. We may also use your Personally Identifiable Information to provide you newsletters and other marketing information that coincide with your preferences. You may customize your marketing preferences, or let us know if you do not wish to receive any promotional materials, by adjusting your Subscriptions & Email options on the Site.
This refers to information that does not, by itself, identify you as a specific individual. Such information would include the Uniform Resource Locator (“URL”) of the website that referred you to our Site, your Internet Protocol (“IP”) address (a number automatically assigned to your computer whenever you surf the web), your operating system and browser type, and any search terms that you enter on our Site. Our web server aggregates this information in order to monitor the level of activity on our Site, evaluate its effectiveness, and improve the content or our Site in order to make your visit an easy and enjoyable experience.
We may collect, compile, store, publish, promote, report, or otherwise disclose or use any Aggregate Information, provided that such information does not personally identify you. We do not correlate any Personally Identifiable Information with the Aggregate Information that we collect on our Site. If we do correlate any Aggregate Information to you, it will be protected like any other Personally Identifiable Information under this Privacy Statement.
In order to gain use of the site (become a “user”), we require you to disclose the following information: Name, Address and Phone Number
We use secure socket layer (SSL) encryption to protect the transmission of the information you submit to us when you use our secure online forms. The information you provide to us is stored securely.
Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a site. They are small pieces of data stored by a user’s browser to simplify subsequent interactions with the site. This makes it easier for a user to move from site to site and to complete transactions over the Internet. Cookies should make your online experience easier and more personalized.
Our site utilizes cookies to collect information about how our site is used. Passive Information gathered may include the date and time of visits, the site pages viewed, time spent at our site, the sites visited just before and just after visiting our site. If you do not wish to transmit “cookie” information about yourself, you may turn off the cookie function in your web browser.
Our site’s servers also automatically identify you computer by its Internet Protocol address, which is a unique string of numbers that are assigned to your computer by your Internet Service Provider. The IP address may be used to address problems with our server or to gather broad demographic information about our users. We passively collect your IP Address.
Broadly speaking, persons we employ directly, or as contractors or agents at our direction use Active Information for purposes of administering our business activities, providing customer support and making available other products or services we think might be of interest to our users. We may use the Active Information or Passive Information you provide to contact you about various changes to our site, new services, features or products we offer. If at any time you do not wish to receive such information, you may “opt-out” of doing so by adjusting your email settings in the back office of the website.
We use Passive Information to gather information about our users and to enhance our site to make it easier, faster and friendlier for users. Additionally, cookies help us better understand the usage pattern of the people that visit our site, which helps us improve our services. Passive Information may result in your viewing of particular advertising based on your user habits.
You might be able to access other websites through our site via hyperlinks. When you do so, you are subjecting yourself to their privacy policies and data collection. Please read the privacy policies of those sites to ensure you agree with the terms before using such sites.
Sharing Information with Advertisers or Other Third Parties
We may disclose anonymous information about user habits to advertisers on our site. The parties who perform services for us (credit card processors, merchant bank, Internet Service Provider) may also have access to your information in performing such services. Should we buy or sell assets of our company, another company may need to review our company’s assets, which might include your information, to make business decisions as to whether to acquire such assets.
We may be required by subpoena, law or government agency to disclose both Active and Passive Information you have provided to us.
We secure your personal information submitted by you by using reasonable efforts to prevent unauthorized access or disclosure, or accidental loss of Active and Passive Information. Individual postings on this site and other communications to our office via email or standard mail may not be secure unless we advise you that security measures are in place prior to your submission of information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we respectfully request that you do not send or post sensitive information through these means.
We take reasonable measures to ensure that any Personally Identifiable Information we collect on our Site is accurate, current, complete, and reliable for its intended use. If you wish to update or otherwise correct Personally Identifiable Information provided to us, you may edit your information online.
We acknowledge your trust and are committed to take reasonable steps to protect Personally Identifiable Information provided from loss, misuse, and unauthorized access. We employ physical, electronic, and managerial processes to safeguard and secure your information.
It is your responsibility to safeguard the password you use to access our Site and to promptly advise us if you ever suspect that your password has been compromised. We strongly encourage you to change your password regularly to prevent unauthorized access. Because your identification number and password are specific to you, you acknowledge sole responsibility for any and all use of our Site conducted with your identification number and password.
Links to third-party websites may be provided solely for your information and convenience or to provide additional shopping for various other goods and services through our Merchant and Services Partners. If you use these links, you will leave our Site. This Privacy Statement does not cover the information practices of those websites nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.
We take special care to protect the privacy needs of children and encourage parents to be an active participant in their child’s online activities. Our Site does not target and is not intended for children under the age of 18, and we will not knowingly collect Personally Identifiable Information from them. If we discover personal data from a child through our site, we will eliminate that data.You may learn more about protecting children’s privacy online by visiting: http://www.ftc.gov/bcp/edu/pubs/consumer/tech/tec08.shtm.
Any updates or changes to the terms of this Privacy Statement will be posted on our Site and the date of the newest version posted below. Please check back frequently, especially before you submit any Personally Identifiable Information at our Site, to see if this Privacy Statement has changed. By using our Site, you acknowledge acceptance of this Privacy Statement in effect at the time of use.
YOUR USE OF OUR SITE MEANS THAT YOU ACCEPT THE PRACTICES SET FORTH IN THIS POLICY. YOUR CONTINUED USE INDICATES YOUR AGREEMENT TO THE CHANGES.
The Direct Network Compensation Plan is an exciting opportunity that rewards you for selling an incredible service that the majority of people already want: premium cable subscriptions. Although the opportunity is unlimited, individual results will vary depending on commitment levels and sales skills of each participant. Since Direct Network has recently launched, it lacks enough statistical data to prepare reliable income disclosures. The numbers below reflect estimates prepared by the company pending a more detailed survey to be conducted after its first year. Based on industry standards and company projections, the average annual gross income for members is projected to be anywhere between $300 and $1,000. There will certainly be participants who will earn less while others will earn much more. We’re excited about the Direct Network Compensation Plan and we’re confident it will provide you a solid foundation to help you achieve your financial goals. If income projections were presented to you prior to your enrollment, such projections are not necessarily representative of the income, if any, that you can or will earn through your participation in the Compensation Plan. These income projections should not be considered as guarantees or projections of your actual earnings or profits. Success with Direct Network results only from hard work, dedication, and leadership.
1. Authorization and Contract. By executing the Direct Network Member Agreement (“Agreement”), you apply for legal authorization to become a Direct Network business owner and enter into contract with Team Direct, LLC, hereinafter “Direct Network.” You acknowledge that prior to signing you have received, read and understood the Direct Network Income Disclosure Statement, that you have read and understood the Direct Network Policies and Procedures, which are incorporated into this Agreement and made part of it as if restated in full, as posted on www.directsocialnetwork.com, and that you have read and agree to all terms set forth in this Agreement. Direct Network reserves the right to reject any application for any reason within 30 days of receipt.
2. Expiration, Renewal, and Termination. The term of this Agreement is one year (subject to prior cancellation or disqualification as provided in the Policies and Procedures). If you fail to annually renew your Direct Network business, or if it is canceled or terminated for any reason, you understand that you will permanently lose all rights as a Member. This agreement will not affect your channel subscription with Direct TV. In the event of cancellation, termination or nonrenewal, you waive all rights you have to the member position, including but not limited to property rights, to your former down line organization and to any bonuses, commissions or other remuneration derived through the sales and other activities of your former down line organization. Direct Network reserves the right to terminate all Member Agreements upon 30 days notice if the Company elects to: (1) cease business operations; (2) dissolve as a business entity; or (3) terminate distribution of its services via direct selling channels. Member may cancel this Agreement at any time, and for any reason, upon written notice to Direct Network at its principal business address. Direct Network may cancel this Agreement for any reason upon 30 days advance written notice to Member. Direct Network may also take actions short of termination of the Agreement, if the Direct Network Member breaches any of its provisions.
3. Independent Contractor Status. You agree this authorization does not make you an employee, agent, or legal representative of Direct Network or your Sponsoring Member. As a self-employed independent contractor, you will be operating your own independent business, buying and selling services available through Direct Network on your own account. You have complete freedom in determining the number of hours that you will devote to your business, and you have the sole discretion of scheduling such hours. You will receive IRS Form 1099-MISC reflecting the amount of income paid to you during the calendar year. It will be your sole responsibility to account for such income on your individual income tax returns.
4. Presenting the Plan. You agree when presenting the Direct Network Compensation Plan to present it in its entirety as outlined in official Direct Network materials, emphasizing the ultimate goal of customer sales. In presenting the plan to prospects, you agree not to utilize any literature, materials or aids not produced or specifically authorized in writing by Direct Network.
5. Selling the Service. You agree to make no representations or claims about any Direct TV services beyond those shown in official company literature.
6. Non-Solicitation Agreement. In accordance with the Policies and Procedures, you agree that during the period while you are a Member, and for one calendar year following resignation, non-renewal, or termination of your business, you will not encourage, solicit, or otherwise attempt to recruit or persuade any other Direct Network Member to join a venture that sells competing products.
7. Images / Recordings / Consents. You agree to permit Direct Network to obtain photographs, videos, and other recorded media of you or your likeness. You acknowledge and agree to allow any such recorded media to be used by Direct Network for any lawful purpose, and without compensation.
8. Modification of Terms. The terms of this Agreement may be modified as specified in Rule 1 in the Policies and Procedures.
9. Jurisdiction and Governing Law. The formation, construction, interpretation, and enforceability of your contract with Direct Network as set forth in this Member Agreement and any incorporated documents shall be governed by and interpreted in all respects under the laws of the State of Tennessee without regard to conflict of law provisions. Louisiana residents: notwithstanding the foregoing, Louisiana residents may bring an action against Team Direct, LLC with jurisdiction and venue as provided by Louisiana law.
10. Dispute Resolution. All disputes and claims relating to Direct Network, its services, the rights and obligations of a Member and Direct Network, or any other claims or causes of action relating to the performance of either a Member or Direct Network under the Agreement or the Direct Network Policies and Procedures shall be settled totally and finally by arbitration as enumerated in the Policies and Procedures in Knoxville, Tennessee, or such other location as Direct Network prescribes, in accordance with the Federal Arbitration Act and the Commercial Arbitration Rules of the American Arbitration Association, except that all parties shall be entitled to discovery rights allowed under the Federal Rules of Civil Procedure. Additionally, you agree not to initiate or participate in any class action proceeding against Direct Network, whether in a judicial or mediation or arbitration proceeding, and you waive all rights to become a member of any certified class in any lawsuit or proceeding. This agreement to arbitrate shall survive any termination or expiration of the Agreement. Nothing in the Agreement shall prevent Direct Network from applying to and obtaining from any court having jurisdiction a writ of attachment, garnishment, temporary injunction, preliminary injunction, permanent injunction or other equitable relief available to safeguard and protect its interest prior to, during or following the filing of any arbitration or other proceeding or pending the rendition of a decision or award in connection with any arbitration or other proceeding.
11. Time Limitation. If a Member wishes to bring an action against Direct Network for any act or omission relating to or arising from the Agreement, such action must be brought within one year from the date of the alleged conduct giving rise to the cause of action. Member waives all claims that any other statutes of limitations apply.
12. Nonrefundable Service Fees. You understand and agree that the monthly VIP fees are nonrefundable beyond the ten day cancellation period referenced in section 15. The digital nature of the service and the immediacy of the benefits make any possibility for a refund commercially impractical.
13. Miscellaneous. If any provision of the Agreement is held to be invalid or unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable and the balance of the Agreement will remain in full force and effect. This Agreement may be executed in any number of counterparts, each of which shall be deemed an original, but all of which together shall constitute one instrument. The provisions of this Agreement, including all documents incorporated herein by reference, embody the whole agreement between you and Direct Network and supersedes any prior agreements, understandings and obligations between you and Direct Network concerning the subject matter of your contract with Direct Network.
14. Montana residents: A Montana resident may cancel his or her Member Agreement within 15 days from the date of enrollment.
15. Notice of Right to Cancel. You may request a refund on your enrollment fee if it’s done within ten business days from the date of enrollment. If you cancel, any enrollment fees paid will be returned within TEN BUSINESS DAYS following receipt by the seller of your cancellation notice. To cancel this transaction, mail or deliver written notice, to Team Direct, LLC, 5210 A Schubert Rd, Knoxville, Tennessee, 0, not later than midnight of the seventh business day following the date of this Agreement.
16. Submission of Electronic W-9. Under penalty of perjury, I certify that (1) the number shown on this form is my correct taxpayer identification number (or I am waiting for a number to be issued to me), and (2), I am not subject to backup withholding because: (a) I am exempt from backup withholding, or (b) I have not been notified by the Internal Revenue Service (IRS) that I am subject to backup withholding as a result of a failure to report all interest or dividends, or (c) the IRS has notified me that I am no longer subject to backup withholding, and (3) I am a U.S. Citizen or other U.S. person.
Welcome to the Direct Network business. Please read the Direct Network Member Agreement and Policies and Procedures carefully, collectively referred to as “Member Agreement.”
The VIP service is automatically renewed each month with a credit or debit card maintained on file with Direct Network. You may make adjustments to your monthly subscription in the back office of the Direct Network website.
E-Sign, the Electronic Signatures in Global and National Commerce Act (15 U.S.D. 7001, et seq.), requires that you consent to entering into an electronic agreement with Direct Network before a Direct Network Member Agreement can be executed.
• If you enter into an online Member Agreement with Direct Network, you will not be required to submit a paper application. An electronic record will evidence the entire agreement between you and Direct Network. However, you must consent to the use of an electronic record and must read the Direct Network Terms of Use, Direct Network Policies and Procedures and the Direct Network Compensation Plan, and electronically acknowledge below that you have read these documents.
• To access these documents and submit your online Member Application, you will need a personal computer or Mac with Internet access and operational Internet browser software.
By clicking on “I agree” below, you consent to the use of electronic records evidencing your agreement to the Direct Network Terms of Use, Policies and Procedures and the Compensation Plan of the Direct Network Member Agreement. If you click on the “I Decline” box, the enrollment process will be terminated and you will be returned to the Direct Network Home page.
The Tax ID number must match the name as shown on your income tax return to avoid backup withholding. For individuals, this is your social security number.
Please verify the information submitted on your enrollment form. If correct, acknowledge by checking the box below, which will serve as your digital signature. For further information, please see the official IRS W9 form instructions: http://www.irs.gov/pub/irs-pdf/fw9.pdf
Under penalties of perjury, I certify that:
• The information submitted is correct
• You are not an exempt payee (generally, individuals, sole proprietors are not exempt from backup withholding)
• The IRS has not notified you that you are currently subject to backup withholding
• I am a U.S. citizen or U.S. resident alien (individual/sole proprietor)
Welcome to the Direct Network business. Please read the Direct Network Member Agreement and Policies and Procedures carefully, collectively referred to as “Member Agreement.”
The VIP service is automatically renewed each month with a credit or debit card maintained on file with Direct Network. You may make adjustments to your monthly subscription in the back office of the Direct Network website.
E-Sign, the Electronic Signatures in Global and National Commerce Act (15 U.S.D. 7001, et seq.), requires that you consent to entering into an electronic agreement with Direct Network before a Direct Network Member Agreement can be executed.
• If you enter into an online Member Agreement with Direct Network, you will not be required to submit a paper application. An electronic record will evidence the entire agreement between you and Direct Network. However, you must consent to the use of an electronic record and must read the Direct Network Terms of Use, Direct Network Policies and Procedures and the Direct Network Compensation Plan, and electronically acknowledge below that you have read these documents.
• To access these documents and submit your online Member Application, you will need a personal computer or Mac with Internet access and operational Internet browser software.
By clicking on “I agree” below, you consent to the use of electronic records evidencing your agreement to the Direct Network Terms of Use, Policies and Procedures and the Compensation Plan of the Direct Network Member Agreement. If you click on the “I Decline” box, the enrollment process will be terminated and you will be returned to the Direct Network Home page.
The Tax ID number must match the name as shown on your income tax return to avoid backup withholding. For individuals, this is your social security number.
Please verify the information submitted on your enrollment form. If correct, acknowledge by checking the box below, which will serve as your digital signature. For further information, please see the official IRS W9 form instructions: http://www.irs.gov/pub/irs-pdf/fw9.pdf
Under penalties of perjury, I certify that:
• The information submitted is correct
• You are not an exempt payee (generally, individuals, sole proprietors are not exempt from backup withholding)
• The IRS has not notified you that you are currently subject to backup withholding
• I am a U.S. citizen or U.S. resident alien (individual/sole proprietor)